User Guide
Simulate a mock claim to know if you're covered
Step 1
In order to log in, go to ssq.ca.
Click login, followed by Insured.
Step 2
Enter your username and password and click login.
You will be redirected to the Customer Centre homepage.
Step 3
Click on the link Estimate the reimbursed expenses in the tab box on the left.
Step 4
In the green tab at the bottom, click on the link Check Your Coverage. A list of health care treatment is displayed.
Please note that mock claims cannot be made for every type of health care treatment.
Click the treatment you want to make a mock claim for.
Step 5
Select the insured.
Select the province where the service was or will be obtained.
Enter the date on which the purchase or service was obtained, or simply enter today’s date.
Write the total amount requested and click Continue.
Step 6
Take the time to read the text displayed under the result.
This will tell you about specific situations that could have an impact on the actual amount of your coverage.