Your best option:
Our services are maintained. However, is it taking longer to process claims sent in by mail and to send out cheques. One reason for this is that our employees are working from home.
We therefore strongly recommend using the online services whenever you can.
Claim your healthcare expenses and get reimbursed
To submit your claims online and get your medical expenses reimbursed in less than 48 hours*, sign up for direct deposit and the Customer Centre.
See your coverage and insurance documents
Your Customer Centre is the place to go for a summary of your coverage, your insurance contract and your insurance card to use at the pharmacy.
Auto and home insurance
Receive your renewal documents
Sign up for your Customer Centre and go paperless. You will receive a notification by email when your renewal documents are ready. Consult our FAQ for more details.
Pay your insurance premiums
Pay your premiums online and be sure your payments are made on time. Sign up for pre-authorized debit.
Individual life insurance and investment
Contact your financial security advisor for any questions pertaining to your individual insurance and investments.
* For most healthcare items