Step 1

In order to log in, go to ssq.ca.

Click login, followed by Insured.

Step 2

Enter your username and password and click login.

To register for the Customer Centre, follow this easy step-by-step guide.

You will be redirected to the Customer Centre homepage.

Step 3

Once you’ve logged in, under Group Insurance, select the shortcut Submit a claim.

Step 4

Enter the type of treatment you want to submit a claim for.

Step 5

If the provider appears in the list, click on their name.

Otherwise, select Look up your health provider by name or phone number.

Enter the telephone number and/or the first letter of the first name as well as the name of the provider and click on Search.

Select the provider whose name and address matches the information on your receipt.

Step 6

Fill in the form.

To submit another treatment with the same provider, but on a different date, it is possible to do so by adding another treatment.

When finished, click Next step.

Step 7

Check that the information is accurate and click Submit to send your claim.