Group insurance claims will not be processed by email.
You can submit a claim in your Customer Centre or by regular mail. More information about group insurance claims.
New auto or home insurance claim?
If you need to file a new auto or home insurance claim, please use of the following forms:
Please use the following form: Cancellation of an auto insurance or home insurance policy.
Please use the following form: Storing your vehicle or putting it back on the road.
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Make a claim
Request a quote Save an average of $520 by bundling your insurance!1
1. Average savings based on an SOM survey done from May 2020 to May 2021 and calculated using the declared amounts of respondents who benefited from a savings by bundling at least two insurance products. This amount is for information purposes only and does not guarantee savings.
Get an auto or home insurance quote by phone
Coronavirus (COVID-19)
The circumstances surrounding COVID-19 are causing delays in the processing of paper documents.
In an effort to avoid further delay, we ask that you use online services whenever you can.
Sign up for pre-authorized debit for the payment of your auto and home insurance premiums.
To avoid delays in the processing and payment of your claims, we recommend you use the Customer Centre, accessible via our website and mobile app.
We have designed these guides for those of you who aren’t familiar with your Customer Centre.
We are currently receiving a high volume of calls regarding home, car and recreational vehicle insurance. We have other solutions to help you. See our help page
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