FAQ on our business integration

On January 1, 2023, La Capitale and SSQ Insurance became Beneva. This means that SSQ Insurance’s documentation and online platforms will gradually change to Beneva.

The first products to change to Beneva will be life and health insurance products. Savings and investment products will change later on. We will keep you up to date on the transition.

Life and Health Insurance

What changes are being made to the electronic application?

A new, user-friendly and simpler electronic application is on available for the following products:

  • Term life insurance
  • Permanent life insurance
  • Critical illness insurance
  • All riders

For simplified and guaranteed issue life insurance, SSQ Insurance’s electronic application remains available.

What will happen to the illustration software?

SSQ Insurance’s illustration software will change to Beneva, but the navigation will remain unchanged.

What happens to marketing documents and forms for life and health insurance products?

Marketing documents and forms are available in the Document Centre at beneva.ca. You don’t have to log in to access them.

What happens to in-force contracts?

In-force contracts remain unchanged.

Can I continue to contact you as usual?

Yes, contact us as you’ve always done. By telephone or email, we’re here to answer your questions and provide information.

Savings and investments

What happens to savings and investments?

Our business relationship remains unchanged. We will keep you up to date on the transition.

The content of this FAQ is provided for information purposes only. In the event of a discrepancy, the clauses of your insurance contract prevail at all times.